Customer Management

Manage customer onboarding, profiles, transactions, relationships, and lifecycle management through a centralized platform.

• Customer Registration
• Individual & Corporate Customers
• Customer Profile Management
• Customer CRM
• Customer Segmentation
• Customer Risk Profiling
• Customer Communication
• Customer History & Audit Trail
• Customer Search & Analytics
• Relationship Management

KYC Management

Digitize customer verification and onboarding while maintaining regulatory compliance.

• CKYC Integration
• eKYC Integration
• Aadhaar KYC
• Video KYC
• Document Management
• Identity Verification
• Address Verification
• Risk Assessment
• Customer Due Diligence (CDD)
• Enhanced Due Diligence (EDD)
• KYC Review & Renewal
• KYC Audit Trail

Branch Management

Manage multiple branches, operations, performance, and controls through a unified platform.

• Branch Setup & Configuration
• Multi-Branch Operations
• Branch User Management
• Branch Cash Management
• Branch Exchange Rate Management
• Branch Performance Dashboard
• Branch Approvals
• Branch Reporting
• Branch Compliance Monitoring
• Regional Management

Staff Management

Manage employees, access rights, performance, and operational responsibilities.

• Employee Management
• Role-Based Access Control
• User Creation & Approval
• Attendance Tracking
• Performance Monitoring
• Task Assignment
• Authorization Matrix
• Training Records
• Audit Logs
• Activity Monitoring

Exchange Management

Automate currency exchange operations with centralized control and real-time visibility.

• Currency Exchange Transactions
• Buy & Sell Currency
• Exchange Rate Management
• Multi-Currency Operations
• Branch-Based Rates
• Centralized Rate Distribution
• Exchange Profit Calculation
• Transaction Processing
• Currency Position Management
• Exchange Analytics

Agent Management

Manage agents, partner networks, commissions, and performance from a single platform.

• Agent Registration
• Agent KYC
• Agent Onboarding
• Commission Management
• Agent Settlement
• Agent Performance Monitoring
• Agent Risk Management
• Agent Compliance Monitoring
• Agent Reporting
• Agent Portal

Compliance Management

Strengthen regulatory compliance through automated monitoring, screening, and reporting.

• AML Monitoring
• Transaction Monitoring
• Risk-Based Approach (RBA)
• Sanctions Screening
• PEP Screening
• Watchlist Screening
• Suspicious Transaction Monitoring
• Case Management
• Compliance Dashboard
• Regulatory Reporting
• Audit Management
• Compliance Alerts

Report Management

Generate operational, financial, compliance, and management reports through intelligent reporting tools. 

• Operational Reports
• Transaction Reports
• Compliance Reports
• AML Reports
• Customer Reports
• Branch Reports
• Staff Reports
• Exchange Reports
• Profitability Reports
• Regulatory Reports
• Custom Report Builder
• Dashboard Analytics
• Scheduled Reports

Wallet Management

Manage digital wallets, stored value accounts, and electronic transactions.

• Wallet Creation
• Wallet Funding
• Wallet Withdrawals
• Wallet Transfers
• Multi-Currency Wallets
• Wallet Limits Management
• Wallet Reconciliation
• Wallet Transaction Monitoring
• Wallet Statements
• Wallet Analytics

Accounts Management

Manage financial records, accounting entries, settlements, and reconciliations.

• General Ledger
• Chart of Accounts
• Journal Entries
• Accounts Payable
• Accounts Receivable
• Settlement Management
• Reconciliation Management
• Treasury Management
• Financial Statements
• Multi-Currency Accounting
• Tax Management
• Financial Reporting

Security Management

Protect systems, users, transactions, and data through enterprise-grade security controls.

• User Authentication
• Multi-Factor Authentication (MFA)
• Role-Based Access Control
• Privileged Access Management
• Data Encryption
• Security Monitoring
• Fraud Detection
• Session Management
• Audit Logging
• Incident Management
• Cybersecurity Dashboard

Switch Management

Manage financial switch operations, routing, integration, and transaction processing.

• Transaction Routing
• Financial Switch Connectivity
• Network Management
• Message Processing
• ISO 8583 Support
• ISO 20022 Support
• API Gateway Integration
• Settlement Processing
• Reconciliation Services
• Switch Monitoring
• Performance Analytics
• Network Security Management
• High Availability & Failover